CALGARY, July 5, 2013 /CNW/ - Scotiabank is opening a temporary branch in High River, Alberta, to provide advice and guidance to its customers who have been impacted by the recent flooding.
The temporary location will offer customers with advisory services for personal and small business banking, cheque deposits will be accepted and early next week a cash-dispensing ABM (limited services) will be in place at the temporary branch.
Scotiabank is able to offer affected customers flexibility in a number of ways to help meet individual needs. This can include payment deferrals on loans, mortgages and credit cards, and fee reimbursement for unplanned transactions. Customers are encouraged to speak to a Scotiabank representative to discuss individual circumstances and needs.
For other transactions our Okotoks branch will be able to provide its regular full range of services for all customers.
"As this community regroups, we are committed to helping our customers recover in this difficult time. We're ready to work with each of our customers, offering flexibility in a number of ways to help meet individual needs," said Laurie Stang, Scotiabank Senior Vice President, Prairie Region. "This temporary branch will allow us to help our customers in this community while we all rebuild."
Scotiabank is working to restore service at its permanent location in High River. Customers can also call 1-800-472-6842 to find information on local branch availability, to discuss their financial needs and to bank by phone. Commercial Banking customers can contact a Client Relationship Manager, or the Business Service Centre at 1-888-855 1234.
Scotiabank is a leading multinational financial services provider and Canada's most international bank. With more than 83,000 employees, Scotiabank and its affiliates serve some 19 million customers in more than 55 countries around the world. Scotiabank offers a broad range of products and services including personal, commercial, corporate and investment banking. In December 2012, Scotiabank became the first Canadian bank to be named Global Bank of the Year and Bank of the Year in the Americas by The Banker magazine, a Financial Times publication. With assets of $754 billion (as at April 30, 2013), Scotiabank trades on the Toronto (BNS) and New York Exchanges (BNS). For more information please visit www.scotiabank.com.
SOURCE: Scotiabank
Michelle Henderson at (416-933-3056) or michelle.henderson@scotiabank.com.